SWL uses its breadth of experience to advise their clients on how to transform their businesses by making significant lasting performance improvements; ultimately ensuring their store operations are the very best they can be.
We combine unparalleled knowledge leadership in retail and productivity services with state-of-the-art workforce management solutions and CX Solutions to provide comprehensive, unique and value-added offerings to each of our clients.
Working customer-back and in collaboration with your team, we begin by becoming an expert in you. Everything we do is bespoke to you, and we can tailor each of our solutions to you, applicable for wherever you are on your productivity journey. Then, through either delivering retail improvement projects or underpinning a continuous growth strategy, our intrinsic industry knowledge, strategies, and tools will take your performance to the next level.
We offer a suite of core solutions and services, enabling you to become a more productive, efficient, and successful retailer. These include:
However, we know ‘one size doesn’t fit all’. Unlike other solution providers, we also offer custom solutions and projects, ensuring you can always deliver the most productive and effective retail operation.
As thought-leaders, we also work hard to keep ahead in an ever-evolving industry. This gives us a unique understanding of the modern retail world and the ever-changing challenges faced by retailers, their teams, and their customers alike.
A partnership with SWL enables strategic and sustained improvement, the outcome delivery is strategic and embedded so you continue to improve. The wealth of knowledge and experience we have developed over 34-years enables us to pinpoint exactly what good looks like and where risk averse improvements can be made.
Importantly, we never pre-diagnose. We understand all retail operations are different, and therefore we seek to become an ‘expert in you’. We capture and understand your unique operational conditions, working from a position of ‘data fact’, giving you a granular understanding of your workforce, operational activity, your customers and more. We tailor our suite of productivity and workforce management solutions to meet your individual requirements.
At SWL, we make no secret of our intentions to exceed our customers’ expectations every time. We constantly deliver satisfaction by creating bespoke, customer-centric solutions for each client, which yields significant, measurable benefit to their businesses.
Retail is our passion, and in our DNA; the SWL team are experienced retail leaders, coming from a variety of demanding roles across operational and strategic management. We are retailers, specialising in productivity improvement.
As thought leaders within the Retail industry, we work across all verticals:
Department Stores; Grocery- Hypermarket, Supermarket and Convenience; Food Service and Restaurants; Health and Beauty; Electronics and Telecommunications; Luxury; Entertainment and Books; Fashion; Home Improvement and Garden; Office Supplies; Sporting Goods; Value Retailers and Variety Retailers.
Choosing to partner with SWL wasn’t difficult. They clearly demonstrate thought leadership and innovation through the solutions they have developed, in order to solve retailers’ burning issues.
An SWL partnership is powerful and can deliver great benefits within your operation. Our knowledgeable and friendly team are always available to discuss your requirements. Simply call +441527 895020 or click here to request a call back, and we will be in touch soon.