SWL Group’s history – Our specialist retail track record

1990 – 2000

• SWL est. and launched the UK’s first DOS Scheduler
• Invented joint Productivity & Scheduling proposition
• First to integrate Forecasting, Scheduling and T&A
• Launch of UK’s first Windows Scheduler
• Introduce drill-through graphical productivity Balanced Scorecard
• First Workforce Scheduling roll-out

2000 – 2005

• Invented Customer Feedback solutions
• First for Pingo Doce – Productivity Improvement Projects – Portugal and Spain
• First roll-out of camera-based counting system (Selfridges)
• First to introduce action-based intelligent scheduling
• First extensive Work Study in Scandinavia Forecourt Retailing (BP)
• Installed first Retail Biometrics T&A System
• First Finance-to-WFM integrated solution

2005 – 2010

• First roll-out of central budgeting solution (Co-op)
• Awarded largest WFM contract in the UK (BFG)
• Invented combined Task Management and consequences reporting in £GBP
• Launched UK’s first profiling tool for smaller-headcount retailers
• Pioneered ‘real-time’ productivity solution

2010 – 2024

• First for fashion accessories leader Claire’s Productivity Improvement Solution projects, Western Europe
• Launch of first managed service in the UK
• The UK’s first enterprise-wide roll-out of Productivity Managed Service Solution: Argos, 800 sites
• Innovating in Retail Productivity with ‘Retail NOISE & DRIFT’ solutions
• SPAR International’s exclusive ‘Productivity Expert’ for a specialist productivity services globally
• Launched CCX, an innovative Continuous Customer Experience solution in the Fitness & Leisure industry