Continuous Employee Engagement – Employee Self Service

Create an environment where employees are continually engaged with Employee Self Service.

Are you facing these business pains?

• Retail stores running on paper-based schedules or rotas teams due to the lack of suitable technology.
• Where digitalised ESS solutions do exist, they are often difficult to use and require training.
• Employees often forget their shift patterns due to reliance on paper and notes, resulting in a poor in-store experience for other team members and customers.
• Store Teams feel demotivated as they feel ‘out of the loop’ with store and business news and information.
• There is a lack of transparency as employees can’t track their worked hours, shifts and holiday requests in real-time.
• Retailers are unable to capture employee availability, reducing the opportunity for flexibility and right-first-time scheduling.
• The onboarding process for new employees is disjointed and results in early disengagement, thus risking higher attrition.

How can SWL help?

SWL’s Employee Self Service solutions enable a seamless experience and enhanced engagement via a ‘one stop shop’ application. They allow employees to complete activities such as viewing their schedule and worked hours. In addition, they can complete shift bids, request holiday and submit their availability to their manager – all from their mobile device.

Not only do SWL’s Employee Self Service solutions support established employees, but they also enable a seamless and engaging experience for new hires with an integrated onboarding journey.

What business benefits can you expect?

• Onboarding activities are navigated with ease, via a tailored onboarding journey. This enables new to access all of the essential information they need for their onboarding plan, ensuring your employees have a seamless experience.
• Employee availability is managed effortlessly, empowering your teams to share their schedule & shift preferences. This promotes a streamlined scheduling process for enhanced flexibility and convenience.
• Schedule visibility is available to employees at their fingertips, promoting a self-sufficient and empowered workforce. Therefore, your teams are always kept up-to-date with their scheduling patterns for the coming days and weeks. Coupled with visibility of worked hours and clockings, employees have full transparency and peace of mind.
• Holiday requests and approvals can be administered with ease by management and employees. This provides your teams with efficient and responsive action for a better work-life balance.
• The employee sentiment is continually measured via feedback and pulse surveys. This offers the business valuable insight in real-time and enabling employees to share their insights on specific topics and questions.
• Messaging and communications are consistently delivered to all employees across your business. This ensures they are always up to date on business activities and developments for enhanced transparency and awareness.

What do our customers say?

SWL’s Employee Self Service solutions allowed us to reach over 98% of our colleagues – it was revolutionary for us!

Retail Director – UK Non-Food Retailer

SWL’s Employee Self Service app has made my life easier now I can book holidays on my phone. I can also view my upcoming shifts at any time which is so handy!

Store Assistant – UK Non-Food Retailer

Want to know more?

Want to know more about SWL’s Employee Self Service solutions? 

Why not book a no-commitment discovery call?

To find out more, complete the form below. Alternatively, contact us on +44 (0)1527 895020.

Learn about SWL’s other solutions by visiting our Retail Solutions & CX Solutions pages or follow us on LinkedIn.