Diving Deeper into Customer Experience

Event Details

Date: Thursday 23rd May 2024

Time: 1pm – 3pm

Location: Rivers Fitness @ Evesham Leisure Centre – click here for directions

Do you understand your customer needs?

Standard CX solutions such as CSAT and NPS can be inflexible, not providing the required agility to fully explore customer needs. Whilst they have a place in understanding the “what” behind customer feedback, they fail to uncover the WHY behind customer experiences. There’s long been demand for a new Customer Experience solution offering continuous engagement and real actionable knowledge on the changes customers want to see.

Introducing SWL’s CCX – Continuous Customer Experience, the revolutionary customer feedback solution re-connecting operators with customers, providing continuous engagement and actionable insights that help promote active lifestyles across your community.

On 23rd May leaders from across the Leisure Industry are converging at Rivers Fitness’s flagship site at Evesham to experience the power of CCX first-hand. The 2-hour event will showcase this breakthrough in CX technology and methodology, exploring how this “game changing” CX solution enabled Rivers to transform their Customer Experience – with over 150,000 customer insights within 1 year.

Put your customers first, sign up for this free event today!