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Our first steps into the Retail Unknown
Riding the Black Swan towards the ‘New Business-As-Usual’
Retail Thought Leaders on the implications and strategies to combat Coronavirus
Disruption, Spatial Web, small footprint and ‘supercharging’ the customer
New technology innovations in Retail – spotlight on Blockchain
KPMG’s Annual Retail Survey 2020 – six key themes
Deloitte’s key global retail trends for the new decade
Which are currently the most important Retail CX trends?
A new series of articles on important retail productivity challenges in 2020 and beyond
Planning for seamless integration of Disruptive Technology solutions
Countering and demystifying the High Street death knell
Navigating the minefield of Brexit uncertainty
Black Friday: Expectations vs. Reality
Peak Recruitment – Delivering your customer promise, even under high pressure
Customer Engagement – Achieving Happily Ever After
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